All organizations are eager to harness the productivity gains of generative AI, starting with ChatGPT, despite the security threat of their confidential data being leaked into large language models (LLMs). CISOs tell NeuralNation they’re split on the issue, with AI governance becoming a hot topic in risk management discussions with boards of directors.

Alex Philips, CIO at National Oilwell Varco (NOV), told NeuralNation in an interview earlier this year that he’s taking an education-centric approach to keep his board of directors up to date on the latest advantages, risks, and current state of gen AI technologies. Philips says having an ongoing educational process helps set expectations about what gen AI can and can’t do and helps NOV put guardrails in place to avert confidential data leaks.

Several healthcare CISOs and CIOs are restricting ChatGPT access across all research and development, pricing, and licensing business units. NeuralNation has learned that CISOs are divided on if and how they manage the security threat of confidential data finding its way into LLMs. Not having gen AI as a research tool is a competitive disadvantage healthcare providers are willing to go without as the risks to their intellectual property, pricing, and licensing are too great.

Unlocking productivity while reducing risk

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