IBM Consulting is taking the lead in advancing artificial intelligence (AI) capabilities with the launch of its Center of Excellence (CoE) for generative AI. With over 21,000 skilled data and AI consultants, the CoE aims to enhance customer experiences, transform core business processes, and facilitate innovative business models. The CoE will leverage IBM’s enterprise-grade AI expertise and cutting-edge technology from its esteemed ecosystem of business partners to expedite clients’ business transformations and develop new solutions and assets.
Glenn Finch, global managing partner, data and technology transformation at IBM Consulting, told NeuralNation that the CoE has already collaborated with over 100 clients and successfully delivered a multitude of projects throughout 2023. The CoE’s generative AI technology stack is designed to amplify productivity and drive innovation for clients, with certain clients experiencing a significant 70% acceleration in time-to-value compared to conventional AI methodologies.
IBM Consulting emphasizes an open and collaborative approach in designing, constructing, implementing, and managing generative AI solutions. The company strives to deliver customized solutions tailored to the unique business requirements of each client, integrating multiple models from industry-leading providers on various cloud platforms.
Finch believes that trustworthiness and reliability are essential in the AI systems that facilitate decision-making and streamline processes. IBM Consulting helps clients establish their organizational culture around AI governance and responsible AI, build multi-disciplinary and diverse teams, and consider the risks and unintended effects of AI applications.
