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Exciting news! Hyro, the adaptive communications company that offers plug-and-play AI assistants for enterprises, has just announced that it raised $20 million in a series B funding round.
With this new funding, Hyro plans to hire across departments and build out its offering for conversational and generative AI-driven call centers, websites, or mobile applications. The company also intends to expand strategic partnerships, integrations, and use cases across key industries.
This funding comes at a time when enterprise interest in AI for streamlining business functions and end-user experiences continues to soar. In fact, a recent survey conducted by Accenture found that 98% of global executives agreed that AI foundation models will play an important role in their organization’s strategies in the next 3 to 5 years. Hyro plans to capitalize on this trend.
How does Hyro’s AI help?
Founded in 2018, Hyro offers an enterprise platform that provides plug-and-play tools to help companies implement a layer of conversational AI assistants on top of their existing omnichannel workflows without any kind of coding.
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The funds, which included participation from Microsoft’s venture fund M12, Northern Trust Ventures and the Australia-based Square Peg, will be used to drive a phase of rapid growth for the company.
Hyro’s award-winning AI solutions are powering the transformation of customer experience with AI-driven automation across enterprise businesses worldwide. Their assistants have already proven to be successful for a variety of use cases with companies such as Microsoft, ANZ, VMware and Schneider Electric.
Michael Burke, Co-founder & CEO of Hyro, said of the new funding round, “This new injection of capital will enable us to further our mission to make AI-driven conversational interfaces available to all. Our customer-first mentality means we will continue to keep our product offerings flexible and tailored to our customers’ evolving needs. We’re committed to enabling business users to build, deploy and manage their own conversational AI across channels—faster than ever.”
The new capital will be used to fuel product innovation, hire additional AI & engineering specialists and increase the company’s presence in both North America and Europe.
Hyro has seen tremendous success since its launch in 2018. With the new funding, the company looks forward to enhancing its award-winning product and positioning itself at the forefront of the AI-driven conversational assistant industry.
